What a great place! We wanted a balled tree for Christmas to plant in our yard after the holidays. Penland didn't have the type we wanted so we called on the morning they suggested and they went out an got a tree for us, balled it, and called us back. Great service!
Even better is the free hot cocoa, candy canes, and fire pit to sit around.
I do wish they would let you walk the farm and select which tree you want to have balled. You can do this is you are cutting the tree though.
Prices are outstanding too! Will be going there every year for my Christmas tree!