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Best Buy - Review by Tyler H | Best Buy

Best Buy

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Best Buy 4/2/2006

I have not been impressed with Best Buy as a whole, but this particular store has earned my business. I tried to purchase a TV via the corporate internet web site because they were offering a $300 massage chair along with the purchase of the TV. I was informed that I could not buy the TV because it wasn't located at the Twin Falls store and that they wouldn't ship one to me from a warehouse. I could only get the deal if the TV was at the store.....blah, blah, blah. I called the Twin Falls Best Buy and talked to Cody. He told me they did have the TV in stock and was not sure why the website was showing it unavailable. He told me that the chair offering was a corporate offer and unfortunately could not give it to me, but he did say that he would give me an equivalent cash discount off the price of the TV - and he did. Great service, great experience from the Twin Falls store. more
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