Everyone hates Verizon. My friends canceled the verizon DSL service because of the slow service after they moved to a new apartment. Verizon DSL almost made me crazy after I moved to a new place. I transferred my service before one week I moved to a new place. But the Verizon DSL was connected by one month and they send us a new router by mistake and charged us $41. And it took us 2 month to get refund.