You have to be able to go during their limited hours and wait for someone to be available, so in that way it is not like a salon. Also, the room is crowded and noisy and very bare-bones, so in that way it is not like a salon. But after you've spent a lot of time and only a little money, you will have gotten the exact services that you can get at a salon, and you will look like you went to a salon. I got a haircut, then had my hair dyed black with bleached-out streaks that were then dyed bright pink. It took about 3 hours but it only cost about $50.