After last year's rash of storms, we decided to install accordion hurricane shutters to replace the metal panel type that we currently own. After doing some research, we decided on Sea View, a company that's been around Miami for many years.
Initially, we were told that our installation would take place in 6 - 8 weeks. Our actual installation time was 9 MONTHS! Our neighbors also signed up with Sea View and had a very similar experience. Despite many calls, letters, and in person visits to the Sea View offices, we were consistently given false information about the status of our install or otherwise outright lied to. Only after threatening legal action were we able to get our installation to happen.
This is the kind of customer experience that not only disappoints you but leaves you wondering if anyone at the company even cares at all. After months of waiting, there was no discount or even an apology offered for the unbelievable lack of effort.
Our advice: avoid this company at all costs.