Don't get me wrong, there is nothing wrong with Big Value Wine and Liquors. Their prices are competitive and their location is convenient, right near Vails Gate's Five Corners and three big grocery stores. Their selection is good. The one thing that makes some other local liquor stores stand out better to me is the friendly service others offer and their knowledge of wines, and ability to recommend appropriate wines. Cornwall's liquor store, as well as Vino 100 and Mid Valley in Newburgh have gotten a good reputation for their customer service. This is one area Big Value needs to improve.