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CUSTOMER SERVICE GOING DOWN HILL - Review by SUSAN R | Home Depot Inc

Home Depot Inc

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CUSTOMER SERVICE GOING DOWN HILL 3/23/2006

WHEN WE BOUGHT OUR HOUSE, IT HAD TO BE GUTTED AND NEEDED EVERY UPDATE AND RENOVATION POSSIBLE. LIVING IN SOUTH UTICA, HOME DEPOT WAS WERE WE WENT. I CAN REMEMBER A TIME WHEN YOU HAD PEOPLE BENDING OVER BACKWARDS TO ASSIST YOU. NOW EVEN WHEN YOU FIND SOMEONE THEY DON'T KNOW THE ANSWER AND DIRECT YOU TO SOMEONE ELSE WHO SAYS THE SAME THING, ITS RIDICULOUS. UNFORTUNATELY FOR US AND MANY OTHERS I'M SURE, CONVENIENCE KEEP BRINGING US BACK HERE RATHER THAN LOWES more
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