I've used AT&T's DSL service for several years and it's been very reliable. I did kill a modem about 6 months ago and they had a service tech here within hours (critical because I run an on-line business). They now have fantastic bundles which brings the price right in line -- the one thing -- and it's kind of a biggie to me -- is that you have to keep track of your contract yourself. If you agree to a term contract instead of behaving like other carriers I've had and continuing service on a month-to-month basis at the same terms, or automatically renewing the service -- they jack prices up to their highest levels! So occasionally there's a horrendously expensive month. I hate companies that treat their loyal customers that way, and yet, the hassle of switching e-mail addresses and the fact that their better plans are constantly competitive after the kick-in-the pants bill keeps me with them.