Last summer,I had a very unpleasant experience at Hoover Wheel Alighment. I was in a bad car accident (not my fault) and had the unfortunate situation of fixing my car last summer. Why I didn't just go to the dealer right away, I don't know. I went to Hoover because it's right next to where I work. I had a mystery problem of squeking. Hoover felt I had a brake problem, and proceeded to fix that. They didn't fix the problem entirely, and I had to take the car back. They gladly took it back to try to fix it again, but I was never quite sure of their knowledge. They were not sure of what was wrong with the car, and it still squeked. When I went to get it the second time, the workers were drinking beer in the garage..at 4 pm! Any professional garage with workers drinking beer is a big thumbs down in my book. After my horrible experience at this garage, I took my car to the dealer, and they put my car on a computer. Within one hour, they knew exactly what was wrong with it (a strut "seat"), and they fixed it within the day. The car worked perfectly. I wish I could support the "little guys", but when the little guys drink beer and don't have proper knowledge, I go to the big box dealers.