Ok so about 5 years ago I started looking for a lost friend of mine. And its a long story but lets just say she moved around alot. So one day I ran into her mom and she burst into tears and said that she hadn't heard from her in 3 yrs. And was afraid that she was deceased or worse. So I thought I'd look into to this service, I called them and gave them all the info that I could and they said that if I had anymore info to keep calling up with it. And so for about 1 yr I did and while heading out the door the phone rang. It was my friend, she said that some company said that someone was trying to find her. And I have to say that I am totally happy with the results. Since some cases go unsolved. But I am happy to have my NEW best friend back. And she is never to go missing again! The company was prompt and effiecient with all the paperwork.