Right from our first meeting you put us at ease and went about the task of letting the house professionally and efficiently – we never had a void month in over three years. You provided us with the benefit of your experience in judging the risks and benefits of prospective tenants and proved to be very perceptive. You maintained the right balance of keeping us informed and insulating us from the day-to-day hassles of letting the house. You kept us informed of our legal obligations and potential risks, for example, the need for workers compensation insurance. You kept excellent records and produced timely statements which greatly simplified my annual tax return.