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Rented Diesel Pusher ,Great!!! - Review by Marie S | Camper Rentals USA

Camper Rentals USA


Rented Diesel Pusher ,Great!!! 4/6/2011

I wanted to bring to your attention an employee of yours that has made my experience a total pleasure! This employee is name was Brad. I've spoken with him a couple of times regarding the reservation of my RV for my upcoming weekend vacation and both times I've spoken to him he has been positive, helpful, and truly a customer focused employee. His ability to make my experience with a truly positive experience was outstanding. Too often when being a customer on the phone - the individual assisting you forgets that the person on the other side of the phone is the customer and is making their payday. Brad put me, as the customer first! It's such a pleasure to have worked with him on my reservation. Being in the customer service role myself - I know what exceptional customer service is and Brad is a pro at it! Many times we focus on the negatives and don't praise or recognize the positives. In this case - I'd like to recognize Brad's performance as truly outstanding. Thanks to Brad - I'll always use Camperrentalsusa for my vacations and will tell all my friends who may be looking for an RV to use camperrentalsusa because they employ individuals who put the customer first. My first time we rented smaller RV but the last time we upgraded ourselves to the 38'' diesel pusher with 3 slide outs , this Class A motorhome is amazing. Drives like a dream and the inside was beautifull. Highly recommended. Marie more
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