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Good selection, mediocre service - Review by Erin F | Sturtevant's


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Good selection, mediocre service 2/27/2006

This past weekend I was on a hunt to find some new ski boots. I thought I was hitting the sales appropriately but quickly realized that most of the decent outfitters were low on inventory. I started first at REI and had excellent service despite being very busy. The sales woman was very knowledgeable and even wrote down the styles she felt would be best for my foot that they didn't carry or had run out of. I next hit Fiorini's which was completely sold out of my size-although they were very helpful. I begrudgingly crossed I-90 (520 was closed) and went to Sturtevant's. They had plenty of inventory in my size so I was able to find a pair of boots I was happy with but the sales person was only moderately helpful. He really couldn't tell me what the boots should feel like and kept defering to me saying "it's really up to you". I was looking for him to give me parameters to better make my decision (let's face it, ski boots aren't comfortable in general right?). Anyway, despite finding a boot that fit, I gave them a 3 rating based on service. more
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