After a bad experience with Olson Energy, I needed a new company to service my oil furnace. As I called through the yellow pages, I was told my various compaines that they no longer serviced oil furnaces. One of them recommended Bob Elder. Bob came over, told me up front what he was going to charge me, which was very reasonable, and then went to work. He was knowledgable and happy to share is experience. He was very friendly and professional and a pleasure to have in my home.