I felt very rushed, and the technician who I worked with (sorry can't remember her name) was not very attentive as to how she was putting on the hot wax. Considering this was a bikini wax that is a BIG deal. It wasn't a thorough job. I had to have it redone at another spa in about half the time I normally would.
The rest of the spa seemed noisy and too overrun with clients. They need a bigger hair salon space and more division. The walls are not thick enough in the treatment rooms to crowd out the noise from the hair salon. I think they could do more for their spa clients.
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