I've been a Bath and Body Works customer for at least ten years. My favorite scent when I was 16 was Freesia. They no longer carry this scent, which is sad because it was so clean and crisp.
I love just walking into the store and smelling because the entire store is it's own advertisement. Want to smell good? Pamper yourself? TRY BATH AND BODY! lol.
I'm not a huge fan of their aromatherapy line, I think it kind of stinks, but I know a lot of girls who love it so maybe I'm missing something there. So...
Who: Bath and Body is for everyone!
What: They carry everything from lotion to sprays, perfume to hand soap, and even candles!
When: Makes great Christmas gifts. Men..they always have special lines around the holidays (Valentine's Day especially) You're girlfriend will love you!
Where: Bath and Body is in most malls. The one I frequent is in Carolina Mall (Concord, NC) The staff there is very kind and helpful, they will go out of their way to help you find exactly what you are looking for.
Why: To pamper yourself! Or someone you love. To make you feel beautiful and confident.