When my mother died, I was the one who was responsible for making all the decisions for her arrangements. It was a difficult time for me emotionally and financially. Mr. Nelson was very helpful and gently guided me through the decisions I needed to make at that time. Even though that was 12 years ago, I still believe Mr. Nelson was honest and ethical in the way he treated me. He could easily have steered me into choosing things I didn't need and therefore making more money for himself but he didn't. He helped me make low-cost choices which fit my needs.