The Grateful Bread has perfect bagels (not too bready, just the right chewy-ness, and all the right flavors). The pastries are delicious - strawberry rubarb bar is my current favorite. Although a tea drinker, I'm sure the coffee is great. They usually have interesting art on the walls. A picture of Jerry Garcia hangs above the register and if you look into the kitchen there is a lifesize cut out of him. Kind of eerie in a flashback kind of way. The staff are friendly once they start to recognize you. Seating is comfortable - the place is sometimes quite crowded. Although there is a Starbucks going up right across the street I don't think this will affect their loyal customers.