Limo driver unprofessional, argued w/me about not having ice, was in trunk. Ice did not fill bar in Limo or additional cooler in trunk. Driver passed many stops on NYE so took longer to get to place. Had to prepay Tip and once complained said they had problems w/driver before would not reimburse any Tip. Lady in office very rude & uncaring. Also lady said we had driver go to places that werent on initial itinerary. Last I knew a Limo was to take u wherever u want to go. We didnt even go to a place she said. Will never use again. Disaster on NYE
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