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Odd Checkout Experience - Review by Lisa B | Petco

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Odd Checkout Experience 12/22/2006

We go to this place regularly to buy things for our animals. We went here about a month ago to get something for our puppy who we had just gotten. We found it and went up to the counter to pay for our purchases and everything was going good until the person ringing up our stuff started talking to us. He gave us what was some good info and that is if our product stopped working to call the company itself because they'll send you a replacement and your money back and to not bring it back to the store because they'll just exchange it. Good info to know but he kept saying it over and over and over again. He told us like 6 times in the 4 minutes it took us to check out. He even said it as we were walking away. I think it's great that they told us and warned us but they kinda overdid it with how many times they told us.It was a total turn off. We haven't been back to the store since. more
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