I made an appointment for blood work for last week. I got there on time and only had to wait approximately 15 minutes before they called me back. I had my blood drawn by a woman who was friendly to both my small children. She made them both feel comfortable there. We were in and out of the office within 30 minutes. I would suggest that anyone going for blood work to make an appointment, anywhere you go. This office staff was friendly and worked in a timely manner. I would recommend this office to anyone needing blood work done.