Heresy. Why not 5 stars? Well, you'll have to read on.
I have been a customer of Denville Dairy for over 25 years. The regular hard ice cream here is pretty good (who eats that soft stuff?). The shakes are better and the ice cream sodas are about the same. But based on the line out the door, you would not think so. Instead, you might think that they made gold and gave free samples. They make pretty good ice cream - certainly not great - and for their huge clientèle, it appears to be all that's needed to keep them coming.
Service can be slow. The servers are working hard and they seem to be trying to do a good job but the volume of people craving an ice cream treat often exceeds their ability to keep up.
Maybe I'm too fussy? The thousands of happy people who shop here probably speak louder than my voice.
Go and see if you agree. You will be in good company.