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C J Banks - Review by Adrianne V | Cj Banks

Cj Banks

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C J Banks 9/16/2006

I really loved this store, expensive clothing for plus sized women, they are nice, stylish clothes and I was greatly surprised when i saw that some of the high prices were marked down...I went in one day when it seemed there were alot of things on sale. I found a tank top for $5 marked down a couple times... Some stuff is $100 and $50 and shirts can be like $40 so thats a little high in my opinion. My 2nd time going there I was told that "If you buy something and then it gets marked down -within 10 days - you can bring the receipt in and get the discount." WOW that sounds awesome...it was worded just that way...and so I thought some of this stuff is already marked down I will wait until next week and come back and see if the new items Iike have been marked down and are still here...I liked them but the price was too much for me at full price. I did make a purchase on some other things and kept my receipt with me. Next Tuesday to my delight some stuff had been marked down further...so I asked the question I should have asked in the first place (maybe I was naive)...if you buy something that is marked down and the next week it is marked down again...do you get that discount if it is 10 days after you bought it? The clerk said has it been 10 days? I said yes, she said yes. She then got a manager or someone that had the power to do those things, she did not...this is after I just purchased a few more items... I was disappointed to find out the policy applied to full price murchandise only and clearly it was spelled out on my receipt! I would not have made my purchases had I known that...clearly I know to ask questions, especially as something that sounds too good to be true...usually ISNT... I was just disappointed with this though, they should have spelled that out clearly when they told me...instead they made a point of telling me how items go fast though, if you are waiting for them to be marked down...etc...and it was present as if you were to buy anything you got that deal... I just dont think I will go back there. The quality and styles of the clothing are great, but customer service and honesty in advertising and all that is important as well. more
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