We recently went to Ginno's after our microwave died and we wanted to replace it with a hood/microwave combo. We had been to several other places in town, explained what we were looking for and looked at prices. We wanted to just try Ginno's out since we had never been there and within 5 minutes of talking to the salesperson we found out that the location of the stove makes it impossible to have a hood/microwave combo. Something that 4 other locations convently left out. The salesperson who helped us was very patient and through with our questions and even gave us ideas for our stove which we fear will need to be replaced soon (its an odd size). Despite making any money off of us, this salesman spent nearly an hour just answering questions about appliances. We also found out that they have a large service center that can come and repair ANY appliance and if its not repairable there is no call out charge.