This review is of the newest location of Beard Papa, located downstairs inside of the new Westfield Shopping Centre. I've been to Beard Papa numerous times overseas and have always loved their freshly made plain vanilla bean cream puffs. I found the cream puffs at this location to be quite disappointing because both times when I bought a few, the outer puff has been soggy instead of fresh and warm. I realized this is because to save time, the staff has been pre-baking the pastries in huge batches so they're no longer fresh by the time they are filled and passed on to the customer! What a disappointment and the quality is obviously lost.
I believe the location on Yerba Buena Lane does not do this, and neither does any of the locations I've been to overseas! Every time I visited, I had to wait until fresh pastries came out of the oven. It's just not the same.