Please be very careful.Have been using them for my Sub Zero ref. ( that also a good looking junk) for 15 years, assuming they were honest. A recent break down in the cooling system , estimate was $ 825 ,( we had to plead to take off the service call charges), Condenser coil was replaced fees paid and we were told GOOD TO GO. Freon leaked out rather quickly, cooling stopped. all the medications and lots of grocery discarded. Tech. came back and without touching the refg. announced he knew what the problem was, the old compressor was unable to keep up with the new coil, now he had to re build the entire system etc. Next day some one called from the office. Total rebuild charge 2500 dollars plus 325 dollars for new freon(never mind we paid 125 dollars worth of freon on first call). As we were good old customers, they will discount the previously paid 825 dollars and will have to pay the rest.\r
We decided to get an other opinion as tech. was making misstatements as to what he told us before.The work done was by an an intern and freon was leaking at the welding point, as the coil can be welded only once. By an other appliance repair company the entire wok had to be redone,heat exchanger replaced , freezer timer replaced and the unit was completely fixed in all aspects for a total charge of 990 dollars. BTW there was nothing wrong with compressor. Also Sub Zero never returned our calls.If we complained we were told that the new unit is worth 10,000 dollars so the money is well spent fixing the old one ,GREAT.\r
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