I'm happy with the service I received today from Stacy & Joey. They were extremely professional, well-spoken and informative. I did not feel like they were trying to deceive me into thinking I needed more services than were required, which I must admit, is always a fear I have when I call in companies like Universal. They were pleasant as well and I believe the job they did will make a huge difference to the air quality in my home. I will make sure to write their names down and keep Universal's number handy for the next time I need air conditioning service.