My experience with Ronald M. Hagen's DDS and his office manager at the end was very bad! If Dr. Hagen is a good dentist his cold stone demeanor (not people friendly), his insensitivity and unwillingness to collaborate with a patient when he's requested a treatment plan of what he is verbally recommending should make anyone cautious. Everyone know that medical and dental costs are high and most insurance companies require treatment plans when the work to be done exceeds $1,000.00. I had a deadline to submit a treatment plan for my special needs son, and I told the dentist's office manager I must have it to get some funds for my special needs to have the work recommended by the dentist. The dentist and his office manager did not give a damn about it. When I reminded the dentist's office manager the day after my special needs son was seen, she became very angry and warned me that if I am going to be one of those patients that need treatment plans that I should consider looking for another dentist because Dr. Hagen's does not usually give treatment plans to anyone. The dentist never gave me the treatment plan and neither he bothered to tell me the overall condition of my special needs son's mouth after he examined his mouth because as soon as he told me that my son will need a deep cleaning he rushed to see another patient. On appearances, the office manager's chatter is friendly but God forbid you ask her for a treatment plan, her demeanor changes and focuses her attention to the phones or other matters. I changed dentists.
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