Started out good. They were quick to deliver and fill the tank, but never finished the installation, by adding the cover that protects the valve, gauge, and connection on the top of the tank. The big problem was they didn’t tell me they needed a permit from the County to install it. The County asked me to remove it. When they came to pick it up the two guys seemed not to know how to do it. It took them over an hour to crane it onto the truck. As they were leaving I asked if they had anything for me to sign? “No, we’re good”, he said. \r
Over a month later I called to ask where my refund check was, since the tank at 73% still held 182 gallons. I was told by the office manager Aden T. they do not issue refunds, but offered to refund half as a courtesy. “Are you kidding me?, Amerigas sent me a check for the contents of the tank when I moved, and I didn’t have to ask them”, I said. Her response was, “We’re not Amerigas.”\r
I have read a lot of bad reviews for this company on MANY other sites of which they are listed. Do yourself a favor and stay away from Mountain Propane, or Mountain Service Co.\r
If I don’t receive a full refund you won’t see this company for much longer, as I have many connections with Govt. agencies who will eventually make it too difficult for them to remain in business. \r
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