I USED TO ORDER PIZZA FROM ADRIATICO'S 2-3 TIMES A WEEK. (Keep in mind I was very polite throughout this process.) But one night (12/14/2012) I never received my pizza. I called but they were closed (by a few minutes) and no one picked up. When I called the next day a shift manager told me they would not replace the pizza or refund me on my credit card. I never even signed the receipt on the credit card and I was still charged, this is actually considered somewhat illegal. After I got back from my trip for the holidays I called the OWNER on 1/2/2013. He also refused to provide me with any solution. You would think from the sheer amount of business I give this place that, at the very least, the owner would be reasonable. When I asked the owner for his name so that I could bring him to small claims court (purely out of principle) he refused to supply me with this! That is simply immature. I wrote a polite yet negative feedback post on Adriatico's Facebook wall. He deleted this as well! I feeling like I am dealing with my five year old cousin! I found his name on the internet, Tom Erbeck, and I am currently in the process of bringing him to small claims court.
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