These guys are the worst communicators in the history of businesses. I was assigned them through my home warranty company to find out how air was getting into my system. They never contacted me from day one. Once I got a hold of them they were extremely vague and noncommittal on when they would be out to look at the problem. They finally came out and ended up replacing some PVC piping. However there was still air getting into my pool. I asked them to come back out. This took 2 weeks and many calls back to them and my home warranty company. Once again they would never commit to when they would be out. They then attempted to backwash my pool. Somewhere in the process a hose connected to my pump busted off. I came home and tried to run my pump and polaris and water started shooting out of my pump like a geyser. Once I shut the pump back off I noticed DE seeping back into my pool from the skimmer. They had not closed the valve to the filter. Go figure. So I can't run my pump and the pool is now green like a swamp. I talked to them once and they said they would be out on Monday. Nope. Never showed. Now it's been a week and they don't answer the phone and have not gotten back to my home warranty company. DO NOT USE THEM IF YOU DON""T ABSOLUTELY HAVE TO. Save yourself the time and trouble. Calling them a jooke of a company is an understatement.
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