I take my long-haired cat there for grooming. The owner does it and she really has a knack for handling cats. My husband and I aren't able to clip the cat's claws or brush him well enough to keep mats from forming. So we visit Countryaire once or twice a year and they're very friendly and helpful and our cat is a lot more comfortable afterwards (no mats) and so are we (shorter claws!) We don't have a dog so we don't have experience with the kenneling part of the business, but their facilities in general look clean and they're very conscientious people so if we had a dog, I wouldn't hesitate taking it there for boarding.
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