Owner is always right. Part 2.
We came back to the banya month later to redeem our “Living social” coupons; we have 5 of them left. Owner was pissed at the review below and refused to let us in, we called the cops, and they confirm that the owner can refuse service to anyone, even if the fee was already paid…..the saga continues, OWNER IS ALWAYS RIGHT, Customer BEWARE!
Pros:
Steam room (banya)
Food
Cons:
Service
Facilities
I have been loyal customer since the day this place opened and watched it going down, I think it’s pretty close to hitting the rock bottom. I’m not sure why it’s still in business; there are very few customers left and the hard core loyalist going there for the one and only authentic Russian steam room. Unfortunately there is no completion in the DFW area; Korean Spa is great, but it is different.
For $25.00 + tax you used to get a robe, 2 towels and flip flops and use the facility from 10AM to 10PM … forget about it, for the same price you get one towel and flip flops and be at the owner’s mercy because he may decide to close the place down earlier than official closing time of 10PM any time he feels like it, no apologies, no concessions. Women’s showers do not work properly, you can either scold yourself or freeze to death. Service is marginal at best.
It’s such a disappointment, because this place had potential and could’ve been a cultural ambassador for Russian culture, like the King Spa for Korean, instead it’s such a disgrace and it’s not going to get better. So I plead to anyone who is willing to listen … open another Russian banya here and you going to have plenty of customers and long as you’re not going to do what this establishment does.
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