Everyone reads reviews so they know where to stay away from. We were looking for a certain designer and there were only a few bridal shops without going 200 miles out that carried his line and the Bridgal Boutique had the best reviews of local boutiques.
Our intial exerience was wonderful everything a bride to be would dream it to be. Out assistant, Carol, was the best. She treated us like we were her first customer of the day and we asked her input and she responded honestly.
The measurements were taked to exact body size and within 4 months my daughters dress had arrived. My daughter was coming from out of town and works Monday-Friday so a Saturday final fitting would work best.
When I called to make the appointment on a Saturday, I was advised that final fittings were only honored Monday thru Friday and that Saturdays were reserved for new brides trying on dresses only. My initial thought was ""Really"", but I was told that I could pick up my daughters dress and carry it out"" Oh, ok, I feel much better now!
I called my daughter and she handled it from there. She was told we would be put in a closet upstairs. My daughter said she didn't care at all where just so she could come on a Saturday. The girl told her to be there at 9:30.
We were there and we had the entire staff at our disposal. We had a big room downstairs and my daughter was treated like a bride-to-be should experience. We were out before 10:00 a.m. opening time.
All the new brides looking for dresses charged in at 10:00.
I understood why they would tell us no Saturdays, but follow through on any business transaction is part of the whole exchange. You give me complete service that is accommodating and I pay your for it.
I am very thankful they made accommodations for Ashlei. That moment to see my daughter so happy will be forever etched in my mind.
The Briday Boutique does not do alternations and they recommend a place down the street. They are wonderful. Please make an appointment however.
Always expect the unexpected 9 times out of 10 the situation will work out and everyone will be happy.
We were told that the boutique would try to obtain a sketch of the dress from the designer along with the purchase. That has not come to pass yet, but I am going shopping there for my dress. I do feel confident that they will provide me and anyone else for that matter the reasonable service that we desire!!!
To the Brides of the future - Congratulations!!!!!
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