This is my review over Uncle Funky?s Daughter! I was on Google looking for great natural hair stylist to maintenance my locks due to the fact that my hair stylist was out of town and I stumbled across this place and thought that I would give it a try. So I called to schedule an appointment and the service clerk answers in a rude manner and advises me to go online to complete the appointment. So once online I go thru the appointment making process and click what I wish to have done and then it came to the screen asking for my credit card info I thought about it I really didn?t like the fact that it was asking for my credit card information but I was trying to get this out of the way so I entered it not deeply thinking about it. After that I was on my way to the appointment which I already knew where the location was for my scheduled 3:30pm appointment and got stuck in traffic on 59 15 mins prior to arriving to the shop! So I call and inform them that I was stuck in heavy traffic and I would be running a little behind schedule and I was reassured by the customer service clerk that everything was fine and to get there as soon as possible. Once I arrived I sat in the lobby waiting for over 30 mins so I thought everything was ok! Next thing I know the stylist comes out stating that I was late and that I wasn?t going to be able to get my hair maintenance so I was cool and was like thats ok so will the money be credited back to my card. She stated in a very rude and UN professional way No!!! It will not because you were late and we have a policy that states if your 15mins late we still charge you?. Then she went on stating that it should of told me this when I made the appointment (WHICH IT DID NOT) because I would of noticed it!!!!! It was only until I when back to the actual web page that it showed this in very little print on a totally different link. I asked to speak with the manager and then the owner and both were as rude as could be!!!!! I don?t think anyone should support any business of this nature!!!!! This is totally unacceptable!!!! I placed a stop payment at the bank and filed a claim!!!! Also They Have Been Reported To THE BBB!!!! (Better Business Bureau) THESE PEOPLE NEED TO BE STOPPED!!!!!! THIS PLACE GETS NOOOOO STARS AT ALL!!!!!!
more