I have been to many Salons I visit and watch listen and learn. Watch to see how the salon is ran and listen to how things are done. I did learn that your first impressions at a Salon tell you if you like to have your hair and makeup done at that salon. First visit was to purchase a gift certificate at Christmas, young lady was very professional and was dressed in a professional manner. (looking at your website her name was Britney A) Returned back to the Salon on Sat the 7th of January to see about your services and to ask questions. I was back for the Second time. Different Watch and listen and learn.. and I learn, I learned that maybe the Salon needs to make changes on the busiest day for the salon the put someone that had no makeup and was very rude to myself and others both on the phone and in person. I was not greeted as I was on the first visit when I walked in. I was walking around the front and not acknowledged for sometime.
She was not on your website.. She was a younger girl. and not dressed for a success, the smoke smell coming from behind the counter was a major turn off for a non smoker. She took the true meaning out of your UPBEAT -BUT NOT UPTIGHT this makes your salon UPTIGHT and not UPBEAT. ** Need to work on first impressions! First impressions is the survival of any company.