I've visited UFD's Houston location twice and each time customer service was poor. I was excited the first visit to go and purchase products and schedule an appointment for salon services. The owner was non-engaging, rude, and suggested I go to the website to make an appointment. I purchased the products and found another salon. The second visit I wanted to purchase more products to share with friends and was met with the same sour attitude. Customer service is awful! I'm telling all my friends not to purchase UFD's products, because of the sour attitude of the owner and I""m sure it goes into the products and servicing of customers. If they have preferred clients, then they should stop wide spread advertising for products and salon services at this location. There are other products in the market that works just as well or better. Customer service goes a long way when people are spending their money! Needless to say, I did not make the purchase.
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