Well, I took a chance and went to see Susan and her assistant based on the others reviews. And........
I am SO GLAD I did! I have found my new hairdresser.
I took a picture of what I wanted my hair to look like. I had tried this before without much success. But Susan really got both the cut and color right. Besides that, both she and her assistant are really a pleasure to be around. I really could not be more happy. I feel great and will seeing her regularly.