The previous posters made unfair generalizations. If they had a negative experience with one stylist, that is unfortunate; however, to say that all of the stylists are bad is truly unfair. I have been seeing Dale every 5 weeks for about a year and he is wonderful. He is thoughtful, honest, and does exactly what I ask of him. The color has never looked better. He does not push products on me, which is a big deal to me. In addition, Teresa is the best waxer I have used, and I have lived in many big cities. She is fast, thorough, and kind. Not a hair in sight! Also, the front desk staff is always courteous, professional, and accurate, unlike many other salons I have visited in EP ( I won't mention any names but my experience with the aesthetician and front desk at a place that rhymes with tarragon's was terrible). West End is a top notch place and will not drain your bank account. Highly recommend.
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