I have visited this place many times and all those times everything was decent. Until last night. I pulled the longest hair out of my mouth after eating that evelyn's favorite pasta dish. I knew there were a lot of ingredients in this dish but...hair? Disgusting. But we dealt with that and Im not the type to get turned off by possible mistakes.\r
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HOWEVER, as we order dessert, we get our tea and our server brings the sugar packet holder. Then this other server (female employee that isn't our server) grabs the sugar packet holder and walks away. She didn't ask if we were done, she didn't make any eye contact, she just took it as she was walking. I watched her in disbelief. I tried to give her the benefit of the doubt, maybe she was going to refill it. But no, she walked to a table of hers and put it down for her customers. \r
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When she passed by our table, I stopped her and told her she should ask if we are done with it before snatching it off. And this girl lies right in my face. Saying I don't know what you are talking about, she said she would be right back. You think she was back?\r
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Not at all. She used another route, avoiding my table. That fueled the anger and complaining to the manager did nothing. All he did was ask if we were done and said sorry. So basically they shooed us away.\r
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Are you serious? Horrible customer service has to have its repercussions. They seem to be ok with keeping liars and disgusting servers in their employment.\r
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I think I am done with this restaurant.
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