I called Action Plumbing Heating and Air on a Friday afternoon to set up a time to come fix my broken air conditioner. Their advertizing said they were open on Saturday which is what I wanted--so I could get it fixed the next day. They would not give me a firm time but said they would put me on the ""on call"" list and would call me 30 minutes before they come (on Saturday). I never got a call. I called them around 3:00 pm in the afternoon on Saturday to see why they haven't called and was told that they probably wouldn't be able to get to it until Monday. Now it's Monday afternoon and I still haven't gotten a call. These people have purposely been stringing me along so that I'll continue to wait for their service rather than tell me they can't do it for a while and then me going to another company that can do it quicker. Please just tell me when you're going to be able to get to it. I beleive this is an unethical way to do business. I will go elsewhere--even if I now have to tack on a day or to.
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