Absolutely horrible Geek Squad. Bought a hp laptop with an extended warranty. I have had it back at best buy in Middletown, NY 3 times and it's still not fixed. They replaced hard drive, mother board and cpu and it still does the same thing. Manager said sometimes they put in bad parts. Not anything I wanted to hear. They have no idea what they are doing. I will never buy anything from Best Buy again. EXTREMELY DISAPPOINTED.
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