This place is a joke!!!!! my sister and i went there today for the first time after getting a deal on groupon. the deal said we could either print out the coupon or they could scan it electronically. when we got there the guys at the front counter said we have to have the printed version. i informed him the deal said we could us the electronic version or the printed. he then got the owner (bald with a long goatee with tattoos on his arms)...who prior to meeting him was an a**. he was walking around on the phone, when one of his employees called out his name and he yelled, ""don't you see i'm on the phone!!!!"" after getting off the phone he approached us and informed us he would not accept the electronic copy and we would have to go print out the paper version somewhere then he would honor the groupon, if we didn't want to print it out then he would charges us $10.00 (cash) ea and we could use the groupon at another time. we informed him, we got the groupon to see if we would like it and asked what if we didn't like it, he said, ""that was our problem not his"". i informed him the deal did not state that. i informed him i lived 20 miles away and asked him if we could email the groupon to him, he said, ""no"" my printer is not working and i need the paper copy, 20 mins is no big deal, i live a hour and a half away"". if i decided to go home and print the coupon, i would have wasted 60 minutes just driving back and fourth...what an idiot!!!!!\r
\r
then the starting saying this was my fault and i was the first to ever complain about not being able to accept the electronic version and i had bad attitude because i didn't have the printed version....this place is the most unprofessional and unethical place i've have ever came across...my theory is if i owned a business and was using groupon to advertise my business to get people in the door...don't run your business half a** and do what you can to make the first impression a great experience, so we will keep coming and tell our friends to come...word of advise: these people are scam artist and try to do things half a** to get your money with poor customer services""
more