The East Valley shelter sometimes sends animals here for spay/neuter before releasing them. The first time the staff was so afraid of the cat that they would not take him out of the carrier. And as it turned out, the world's meanest cat was only hurt and afraid, and now sleeps beside his person. Wait; isn't this a VETERINARY clinic? So shouldn't they have some clue about behavioral issues with cats?
The second animal was a large dog, and I do mean large, also from the shelter. CVC wanted her picked up the day of the surgery, which is not common practice with a female dog. This dog was so out of it that she could not stand on her own, much less walk.
I still rescue animals from East Valley but I always request that they be sent to a different clinic if they need to be spayed or neutered. It is abundantly evident that they have their shelter contract only for the money (which isn't much) and not for the welfare or benefit of the animal.
Be sure you ask if their quoted fees include the little incidentals like pain medication and (as someone else mentioned) e-collars. These add-ons, which are a necessity especially for female animals, will increase your cost considerably.
more