I had most terrible experience with this Vet. Hospital.
I brought my rescued kitten to be neutered there. He had to stay over night, so I picked him up next morning because his surgery had complication (one his testicles did not descended).
When I came for a pick up, my cat was given back to me in the carrier by a front desk girl, who did not stop texting on her cell and I had to interrupt her to ask some question about post surgical care. Not a Vet or even Vet assistant came out to let me know how everything went and what I should do.
Upon my return home, I saw that kitten has a very deep scratch under his right eye (skin looked raw and scrapped off), his stomach was shaved from tail to the chest and stitched made his skin on the belly folded and created a ""pocket"".
When I called the Hospital being terribly upset, the Vet (D. Giacalone) simply responded that cat must ""scratched himself on the cage"", ""it's done already"" and ""just put some ointment on it and it will heal"".
That was a response from a Veterinarian who works with rescued animals... I had a feeling that my cat was mishandled, poorly treated and maybe even abused at that place. And what was even more disturbing, no one cared enough to talk to me and explain the situation when I picked him up to take home...
How can people like that care for animals and how is that they allowed to work with a rescue shelters???
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