We had leased an '08 Impreza from a different dealership and had become very disappointed with their service over the years. The car had many issues over the years. It was a constant battle to get help. At the end of our lease we once again gave the other dealership one last chance, thinking that maybe it would be different. It was not. I called Falcone Subaru and was beyond pleased with the assistance I received over the phone from John Franks. We had been waiting 3 years for someone to be helpful to us. The process for leasing a car this year was as simple as it was informative. We found the car we were interested in day one. Day two we turned in our credit application. Day three we picked up our new car. John showed us the features of the car and off we were. Anytime we are asked where we got our car this time we will be sharing our wonderful experience with them. Thanks so much! Dan, Jennifer and Alan Helrigel
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