I bought a used Honda from Crown about a year ago and the car is excellent but the purchase process was a nightmare! First they tried to charge me $699 fee to 'prep' the car for sale. When I asked what was involved in the 'prep', the used car manager told me it was a complete detail. I threatened to leave and they dropped the fee. When I first looked at the car and drove it, it had floor mats, but when I picked it up after purchasing the vehicle, there were no floor mats in it. I questioned the used car manager about it and he said, 'none of our used cars come with floor mats'. I immediately went to the general manager and told him what was said. He asked me to wait a min while he looked into it. 5 mins later he came back with the floor mats that were originally in the vehicle and offered his apologies.
Do yourself a favor, go to a different honda dealership in town.
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