If I could give them 0 stars, I would. First impressions are everything, and they made a terrible one at the Carrollton location. They forgot our appointment even though we called to confirm it. Then they acted like it was our fault they were not prepared. I took off work to be there for the appointment and the man was so rude I wanted to leave right away. My fiance talked me into staying to talk to the lady who we made the appointment with, but she acted like we were intruding on her time, so I said nevermind. She had already given us lots of info and we came prepared to make the hefty 25% down payment to reserve our date, but I couldn't get out of there fast enough. RUDE and UNPROFESSIONAL. Completely disappointed in how I was treated.
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