I have to agree with k9handler's post. After being blindsided with unasked for and services during boarding, I asked what charges I could expect for this boarding. After going round and round about $25 per dog(we have 2) ""required"" bathing they agreed that they would most certainly not bathe our dogs (mind you, they were staying for 2 nights and had JUST been bathed the day before). When my husband picked up the dogs,his staff was extremely rude and rough in handling our dogs, he was only billed for shots, which we agreed to. I thought that the vet was making good on overzealous charges from our previous visit and my complaints and was making an effort to keep our business (which we had already decided he lost.)
Today when I checked our mailbox, I too received our dogs medical records and a letter stating we should find services elsewhere...as ""he is not a young man"".
No problem. Looking forward to the day when the construction crews demolish your building to make way for the new highway. Good riddance! Our dogs are better off without you and your rude staff.
more