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WORST. CUSTOMER. SERVICE. EVER. PERIOD - Review by citysearch c | Cabinet Express Llc

Cabinet Express Llc

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WORST. CUSTOMER. SERVICE. EVER. PERIOD 11/17/2011

Run VERY VERY VERY fast! in the opposite direction! If i could give this place no stars i would! BEN the assist. ""manager"" Is HORRIBLE!!!! does not return phone calls, EVER! they get their money and dissapear! i used them through the lowes in hendersonville and regret every min. of my decision. lowes has attempted to make the situation right and in the end refunded me a few hundred bucks. i had a flaw in my granite and it has taken about 5 months to get it resolved mostly due to the fact that cabinet express wont return phone calls. after 3 attempts they did the best they could do to repair the area on the counter and ben said hed mail me a warranty for the spot. have i seen a warranty?? NOPE! have i called him 4 times? YEP! and i have also called the Owner, Rocky, who believe it or not- ALSO WONT RETURN MY CALLS! what kind of low life, loser (who calls himself an )owner is he????! ill tell you- the kind who take your money and run and care nothing about their service! do yourself a HUGE favor and never use this company! i have a friend who also used them and had the same run around and issues! they have a crack in their granite caused by installation and cabinet express said ""sorry, nothing we can do about it""...lowes need to find themselves a new company. because for the $3000 i spent- id expect better service.. i can only hope they go out of business so ROCKY can suffer like the rest of us. more
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